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Cybersecurity awareness training for your team.

The most sophisticated security stack in the world can be undone by one person clicking one link. Awareness training gives your team the knowledge to make the right decision in that moment.

Cybersecurity Awareness Training

The most sophisticated security stack in the world can be undone by one person clicking one link. Antivirus, advanced threat detection, email filtering, and DNS filtering stop the vast majority of attacks before they reach anyone. But the threats specifically designed to look legitimate — a convincing email from “your bank,” a message that appears to come from a colleague, a fake invoice that looks exactly like a real one — rely on a person making a split-second decision to click.

Security awareness training gives your team the knowledge to make the right decision in that moment.

What we deliver

Phishing simulations

We run realistic, simulated phishing emails against your team, in a safe environment with no real risk. If someone clicks a simulated phishing link, they are shown what they missed and why, turning a near-miss into a learning moment rather than a real incident. Over time, simulations get more sophisticated as your team’s awareness improves.

Short, focused training sessions

Rather than a single lengthy annual session that nobody remembers by March, we deliver shorter, more frequent training covering specific topics: recognising phishing emails, password security, safe use of email and file sharing, and what to do if something looks suspicious. Shorter and more frequent beats long and infrequent for genuine behaviour change.

Reporting and visibility

You receive clear reporting on how your team is performing: who has completed training, how simulated phishing campaigns have gone, and where the remaining risk areas are. This also gives you something concrete to point to for Cyber Essentials and any client or insurer due diligence questions about staff training.

Tailored to your business

Training is adapted to your business and the kinds of threats most relevant to your sector and size, rather than a generic one-size-fits-all course.

Why this matters

Human error is consistently identified as a leading factor in cyber security incidents. Whatever the precise figure in any given year’s research, the underlying point holds: technical controls cannot catch everything, and a team that knows what to look for closes a gap that no software alone can close.

This is not about blaming staff when something goes wrong. It’s about giving people the tools to recognise an attack before it happens — the same way you’d train someone on a fire evacuation procedure, not because you expect a fire, but because being prepared costs little and matters enormously if it happens.

How this fits with the rest of your security

Awareness training works alongside the technical layers we deploy and manage: email defence (catching most phishing before it arrives), DNS filtering (blocking malicious links even if a message gets through), multi-factor authentication (limiting the damage if credentials are compromised), and endpoint protection (catching anything that does land on a device). Awareness training is the layer that helps your team recognise the small number of attacks that make it past all of the above.

Is this right for your business?

Awareness training is worth prioritising if your business has never run any form of security training, you are working towards Cyber Essentials certification, you handle sensitive client or financial data, or you simply want the reassurance that your team would recognise a phishing attempt if one landed in their inbox.

Part of your managed support contract

Cybersecurity awareness training, including phishing simulations, is available for Network Fish managed support clients. Speak to us about including it as part of your contract.

One monthly fee. One number to call.

The day-to-day risk of a convincing email catching someone out becomes our job too, not yours alone.

Book your free site survey or call +44 (0) 207 403 4031

Common questions about awareness training

What is cybersecurity awareness training?
Cybersecurity awareness training teaches your team how to recognise and respond to common cyber threats, particularly phishing emails, social engineering attempts, and unsafe practices like weak passwords or insecure file sharing. It complements technical security controls by reducing the risk of an attack succeeding because someone clicked a malicious link or shared information they shouldn’t have.
What is a phishing simulation?
A phishing simulation is a safe, controlled test email sent to your team that mimics a real phishing attempt. If someone clicks the link or interacts with the email, they are shown immediately what they missed and given guidance on what to look out for next time. There is no real risk involved — it’s a learning exercise. Over time, simulations help build genuine awareness across your team and give you visibility of where additional training may be needed.
How often should security awareness training happen?
Shorter, more frequent training sessions are generally more effective than a single long annual session, since regular, focused content is more likely to be retained and applied. We typically recommend ongoing, periodic training combined with regular phishing simulations, rather than a one-off course that is forgotten within weeks.
Why is awareness training necessary if we already have email filtering and antivirus?
Technical controls like email filtering, DNS filtering, and antivirus stop the large majority of threats before they ever reach your team. But the most sophisticated attacks are specifically designed to look legitimate and can sometimes get past technical filters. Awareness training is the layer that helps your team recognise and respond correctly to the small number of threats that do get through, working alongside your technical security stack rather than replacing it.
Does awareness training help with Cyber Essentials certification?
While Cyber Essentials does not mandate formal staff training as one of its five core technical controls, having documented evidence of security awareness training and phishing simulation results strengthens your overall security posture and is increasingly expected by insurers, clients, and partners conducting due diligence. It demonstrates a genuinely proactive approach to security beyond the minimum technical requirements.
What topics does the training cover?
Training typically covers recognising phishing emails, safe password practices, secure use of email and file sharing, recognising social engineering attempts (including phone-based attacks, sometimes called vishing), and what to do if something looks suspicious or a mistake has already been made. Content is tailored to your business and team.
What happens if someone on our team clicks a simulated phishing link?
Nothing punitive. They are shown immediately what they missed and given clear guidance on what to look for next time. The goal is learning, not blame. Genuine improvement comes from people feeling comfortable reporting mistakes and near-misses, not from being made to feel bad about them.
Is awareness training included in a Network Fish managed support contract?
Cybersecurity awareness training, including phishing simulations, is available for managed support clients. Speak to us about including it as part of your contract alongside your existing security and IT support services.