Managed Wi-Fi means your wireless network is designed, installed, monitored, and maintained by a professional IT provider rather than left to self-manage. This includes proper access point placement for full coverage, network segmentation between staff and guest devices, security configuration, firmware updates, and ongoing monitoring so that connectivity issues are identified and resolved before they affect your team. Network Fish provides managed Wi-Fi for London businesses and flexible office spaces as part of our IT support service.

Consumer routers are designed for home use, typically a small number of devices, light traffic, and no need for network segmentation or centralised management. Business-grade Wi-Fi uses enterprise access points that can handle many simultaneous connections, maintain performance under load, support multiple separate networks (staff, guest, IoT), and be managed centrally across multiple access points from a single console. They also support enterprise-grade security authentication rather than a simple shared password. For any office with more than a handful of users, a consumer router is not appropriate.

Network segmentation means dividing your network into separate, isolated sections. The most common and most important separation for a business is between the staff network and the guest network. If a visitor or contractor connects their device to your network and that device is compromised, network segmentation prevents them from being able to reach your staff computers, servers, or cloud systems. Without segmentation, a compromised guest device has potential access to everything on the same network. Segmentation is also a requirement for Cyber Essentials certification.

Yes. We handle the full physical network infrastructure including structured cabling, patch panels, and switch installation, as well as the Wi-Fi access points. For a new office fit-out or a network upgrade, we design the full solution and manage the installation from end to end. We do not just drop in access points on an existing network that may have underlying infrastructure problems.

Yes. We have worked with flexible office spaces and multi-tenanted buildings in London since 2002. We design and manage shared infrastructure that keeps each tenant’s network traffic isolated from others, with per-tenant access control, guest Wi-Fi with bandwidth management, and centralised monitoring across the whole building. Individual tenants can be added, moved, or removed without affecting the rest of the building.

A firewall is a security device, either hardware or software, that sits between your internal network and the internet and controls what traffic is allowed to pass in each direction. It blocks unwanted inbound connections, prevents internal devices from communicating with known malicious addresses, and can alert on unusual traffic patterns. A properly configured firewall is a requirement for Cyber Essentials certification and is considered a basic security control for any business. We configure and manage business-grade firewalls as part of our network installation service.

A VPN (Virtual Private Network) creates an encrypted connection between two points, typically between a remote worker’s device and your office network, or between two office locations. It ensures that traffic passing over the public internet is not readable to anyone intercepting it. For businesses with remote or hybrid staff, or multiple office locations, a properly configured VPN is an important security control. We set up and manage VPN connections as part of our network installation and managed support service.

Standard broadband connections are shared, meaning your bandwidth is shared with other users on the same local exchange, and your speed can vary depending on how many others are using the connection at the same time. Dedicated internet access provides a fixed, uncontended amount of bandwidth that is reserved solely for your business. It typically offers symmetric speeds and a higher level of reliability with a guaranteed uptime SLA. For businesses in multi-tenanted buildings or where internet reliability is critical, dedicated access is worth considering. We configure and manage dedicated internet connections as part of our network services.

Yes. We monitor your network continuously after installation, watching performance, connection quality, and hardware status across access points, switches, and firewalls. Firmware updates are applied as part of ongoing management. If something degrades or fails, we are alerted automatically and address it, usually before anyone in your business notices an issue. For managed support clients, network monitoring is included in your contract.

Common signs that your current Wi-Fi is not fit for purpose include: dead spots where signal drops in parts of the office; slow speeds when multiple people are connected; inability to reliably connect in meeting rooms; staff using their mobile data instead of the office Wi-Fi; no separation between staff and guest networks; and no visibility of who is connected or how the network is performing. We assess your current network setup as part of the free site survey and give you a written report with specific findings and recommendations.

Ongoing network monitoring and management is included for managed support clients. Wi-Fi and network installation projects are quoted separately based on the scope of the work and the size of your office, but once installed, the ongoing support, monitoring, and management of your network is covered as part of your existing managed support arrangement.