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SharePoint support and management.

SharePoint is genuinely powerful. Left unmanaged, it’s one of the easiest Microsoft 365 tools to turn into a mess. We configure, manage, and support SharePoint properly, so it works the way it is supposed to.

SharePoint Support and Management

SharePoint is genuinely powerful: document libraries, intranet sites, team collaboration, integration with Teams and the rest of Microsoft 365. It is also, left unmanaged, one of the easiest Microsoft 365 tools to turn into a mess. Permissions sprawl, document libraries become impossible to navigate, and nobody can find anything six months after it was set up.

We configure, manage, and support SharePoint properly, so it works the way it is supposed to.

What we do

Initial setup and structure

We design your SharePoint structure properly from the start: sensible site hierarchies, document libraries organised in a way your team will actually use, and permissions set up correctly so the right people can access the right things — no more and no less.

Ongoing technical support

When something breaks, behaves unexpectedly, or simply needs fixing, our team resolves it. This is covered as part of your managed support helpdesk, the same as any other Microsoft 365 issue.

Permissions and access management

Permissions in SharePoint can become genuinely difficult to manage over time, especially as people join, change roles, and leave. We manage this properly, including reviewing who has access to what and removing access that should no longer exist.

User training

Most SharePoint frustration comes from people not knowing how to use it properly, not the platform itself being broken. We provide training for your team, at whatever level is useful, from basic document handling through to more advanced site and library management for the people who own that responsibility internally.

Microsoft Teams integration

SharePoint and Microsoft Teams are deeply connected — every Teams channel has a SharePoint library behind it. We make sure this integration is configured properly so your team’s files end up where they should, rather than scattered across personal OneDrive folders, individual desktops, and forgotten Teams channels.

Migration and reorganisation

If your current SharePoint setup has become unworkable — disorganised libraries, confusing permissions, years of accumulated clutter — we can help reorganise it properly, or migrate you to a cleaner structure.

Why this matters

A well-organised SharePoint environment means your team can find what they need quickly, files are properly secured, and collaboration actually works the way it is meant to. A poorly managed one means duplicated files, confusion over which version is current, frustrated staff working around the system rather than with it, and genuine security risk from permissions nobody has reviewed in years.

Part of your managed support contract

SharePoint support and management is included for Network Fish managed support clients as part of your Microsoft 365 administration. There is no separate product to buy — this is part of the same service that covers the rest of your Microsoft 365 environment.

One monthly fee. One number to call.

The day-to-day management of your SharePoint environment becomes our job, not yours.

Book your free site survey or call +44 (0) 207 403 4031

Common questions about SharePoint support

What does SharePoint support and management include?
SharePoint support and management covers initial setup and site structure, ongoing technical support, permissions and access management, user training, Microsoft Teams integration, and reorganisation or migration if your current setup has become disorganised. We manage this as part of your broader Microsoft 365 administration.
Why does SharePoint become disorganised over time?
SharePoint is flexible by design, which means without active management, document libraries accumulate clutter, permissions are granted and never reviewed, and different teams set things up inconsistently. Over time this makes the platform harder to navigate and creates genuine security risk from access that should have been removed. Proper ongoing management prevents this.
Can you help reorganise our existing SharePoint if it has become a mess?
Yes. We regularly help businesses reorganise an existing SharePoint environment that has become difficult to navigate, including restructuring document libraries, cleaning up permissions, and migrating content to a cleaner structure where needed.
How does SharePoint relate to Microsoft Teams?
Every Microsoft Teams channel has a SharePoint document library behind it. When you share a file in Teams, it is actually being stored in SharePoint. Properly configuring this integration means files end up organised in the right place rather than scattered across personal OneDrive folders or lost in individual Teams channels. We configure and manage this as part of our SharePoint support.
Do you provide SharePoint training for our team?
Yes. We provide training at whatever level is useful, from basic document handling and file sharing for general staff through to more advanced site and library management training for anyone who owns that responsibility within your business.
Is SharePoint support included in a Network Fish managed support contract?
Yes. SharePoint support and management is included for managed support clients as part of your Microsoft 365 administration, alongside Exchange, Teams, and the rest of your Microsoft 365 environment. There is no separate product or additional charge.