AWS Support

AWS Support

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Are you an AWS user? Does your business rely on an AWS cloud environment? Do you lack IT resources, or maybe your in-house IT team is overwhelmed with projects and tasks?

Network Fish offers professional AWS support as a part of our IT support services. We provide tailored solutions and bring expertise to small and medium-sized businesses for an affordable price.

What is AWS?

The abbreviation AWS stands for Amazon Web Services, one of the most popular cloud computing platforms worldwide. It offers various services and functionalities that provide businesses and individuals with infrastructure, platform and packaged software solutions.

AWS functionalities

AWS offers numerous functionalities, software tools and APIs as a part of its services, stored in server farms and data centres across the globe. For each of Amazon’s web services, you can choose a database stacked with tools for a particular application type. 

Some of the top AWS product categories include the following:

  • Compute
  • Storage
  • Database
  • Networking & Content Delivery
  • Analytics
  • Machine Learning
  • Security, Identity, & Compliance

Who uses the AWS cloud?

Customers all over the world use the AWS cloud and, consequently, AWS support services. These include anyone who wants to gain agility and lower costs, including startups, large corporations, governments and institutions.

What is AWS Support?

AWS support incorporates different aspects of technical guidance for AWS users to help customers take full advantage of the platform, its products and features. After all, you can’t get what you pay for without understanding how to use and manage it.

AWS cloud support associates help businesses with various tasks and issues regarding services, features and products, including but not limited to:

  • Operational, development, production and technical issues
  • App integration, deployment and management
  • Personalised support and expert advice
  • API, AWS SDK and resource troubleshooting
  • Third-party app configuration
  • Almost constant access to customer service representatives

Who is this service for?

All AWS users

No matter the service or product type, all AWS users can benefit from Amazon web services support. A professional business support team can find a personalised approach and solutions to your business needs. 

With or without an in-house IT team

If you need a dedicated team to support your cloud environment, then this service is for you. You can outsource your IT support tasks entirely, or we can work in collaboration with your in-house IT team and give them a hand when they need more time to focus on other projects.

No matter the type of support services

We understand that with the numerous services, functions and tools AWS offers, there are a variety of businesses out there, and each one of them has a different need for AWS support service. That’s why our cloud support engineers are highly trained to assist you no matter what type of support service you need.

If you and your business need expert advice and support on AWS cloud design and management, then this service is for you. 

Contact us today if you need any of the following:

  • DevOps automation
  • Technical support
  • Monitoring
  • Database migration
  • Strategy
  • Cloud management
  • Security
  • Compliance management
  • Cost optimisation

Businesses who want happy clients

AWS support services are definitely for businesses who use AWS and want their clients to be happy. If you need a well-performing, stable and quick website without burdening your in-house IT engineers with additional tasks, then this service is for you.

What are the benefits?

Personalisation and pricing

The main benefit of outsourcing AWS support to a third-party service provider rather than Amazon Web Services Inc. is cutting your costs. This method is especially preferred by small and medium-sized businesses that don’t always have lots of resources or are undertaking new projects.

The two main differences between AWS’s support in their subscription model and a third-party provider such as Network Fish are personalisation and pricing. While with AWS support, you’d pay a monthly subscription fee for support services you don’t use, with a third-party provider, you’ll get a tailored solution to your needs, and you’ll only pay for what you get.

Immediate personnel acquisition

Another benefit of outsourcing AWS support is getting immediate help from trained and skilful IT support professionals. Even if you have an in-house support team, they might not have the skillset for cloud engineering, thus making your migration experience slow, with lots of downtime and unhappy customers. 

However, outsourcing AWS support means getting people who are already trained and will minimise all those risks.

Why us?

Network Fish is a leading provider of IT support across and beyond the UK. Hundred of SMEs rely on our services because we understand that small businesses can have giant ideas, and we help to make them happen. 

By choosing us, you get a professional support team with certified technical expertise for an affordable price. We will tailor your cloud computing environment to work in your best interest without additional fees for services you don’t even use. 

Our proactive approach helps reduce downtime and allows your in-house IT team to focus on other projects and higher priority tasks. Contact us if you want scalable results and a custom AWS support plan.