WORK. FLOW.

Value-driven IT Support in London for over two decades

Most IT companies just sell technology. We’re different:

IT is about capability – being able to do the things you need.

From writing documents and building spreadsheets, through email and remote access, to security and specialist applications, IT is the foundation on which you build your business.

Network Fish’s clients understand that we take the time to understand your business and its needs so that we can build the IT solution that will deliver the outcome your business desires.

We have a range of crafted core products with options to extend the functionality to provide a tailored solution for your business.

Mobility. Collaboration. Security

Mobility

Anywhere. Anytime. With or without Internet. Mobility is an architecture, not a phone. One of the benefits of shifting your IT systems to the cloud is the enhanced mobility it offers. However, still many firms don’t realize how technology can change their approach to work.

Cloud hosting allows mobile access to your data through smartphones, tablets and other mobile devices. This is a great way to make sure that no user involved is being left out of the loop.

Team members can work from anywhere, 24/7, through any device, with or without an Internet connection. This is particularly important in an era when employees want flexibility in the work environment.

• Location is irrelevant – not only because you can access files remotely, but because you can work effectively.

• Device type is irrelevant – anything is now compatible.

• Internet – it is not always necessary, due to sophisticated local caching mechanisms. Sleeping on flights is now a waste of time.

Allow us to build your workspace of the future and make your staff more productive.

Collaboration

Unlock the modern way to collaborate, share and co-author in real time. Because collaboration in the cloud is much more than having a protected environment where users can access, edit, and share the same document.

Modern Solutions offer an accessible, affordable, and customizable toolset for users to interact easily and for the business owners to be aware that everything is happening within an authorized system with proper controls given to the users.

With services in the cloud, your business can easily interact with customers and share data outside the traditional methods. If you have projects in different locations or have outsourced services, you can make use of cloud technology to provide users access to the same files.

Cloud services helps improve collaboration among team members by enabling:

• Synchronisation and offline access of files
• Version control
• Grouping of teams
• Chat during co-authoring
• Large storage
• Share files with stakeholders outside of your organization
• Private storage for individuals
• Access/edit audit logs

These vital features of cloud eliminate the time-consuming transition of files through emails. Moreover, there is no need to have many physical files in hand.

Security

Remote access is almost always enabled for company resources, regardless if your servers are on-premise or in the cloud. The difference is that cloud computing adheres to better security practices. We believe the on-premise server in your office is not secured properly - physically or from the public Internet. We believe it because we have seen it too many times. As more and more companies are moving their IT to the cloud, the question of security becomes paramount. While opponents have their reasons to keep the debate about cloud security fuelled, SME’s should not ignore the number of benefits a cloud solution provide them.

With hosted services, there are multiple levels of control in network infrastructure which ensure complete data security. Let’s look at some of the key security benefits offered by moving to the cloud:

• Data Encryption: Encryption of data at rest and in transit has significantly reduced the possibility of data theft. As the data is transmitted to and from the cloud in an encrypted form, any attempt to tamper the data can be thwarted.

• Regulatory Compliance: Good cloud providers help firms by managing and maintaining better infrastructure for compliance. Compliance and security certifications make it easier for businesses to trust their cloud providers.

• Physical access: The office cupboard is the wrong place for critical company data storage servers.

• Round-the-clock-support: Most cloud providers offer 24/7 support, which includes continuous live monitoring. Redundancy ensures that your data is always available to access.

• Security as a Service: Cloud Providers and especially Microsoft Office 365 offer unique, security mechanisms which are designed to protect against internal or external security concerns. We are good at setting this up.

We’re a business built on referrals

Download our case studies to find how we tailor solutions to fulfil business needs and deliver ROI

Fresh Horticultural Careers

• 3CX Telephony
• Dual screen thin client computers
• Synergy PRO virtual hosted desktop

Sandwood Construction

• Virtualized servers
• Synergy virtual hosted desktop
• Zero hardware onsite

Uncommon

• Staged migration to Office 365
• Highly scalable solution
• Synergy Virtual desktop solution

A full suite of 24/7 it solutions

IT Security Assessment

We offer a comprehensive security assessment service to help identify vulnerabilities and strengthen your organisation's security posture

Cybersecurity Awareness Training

Our cybersecurity awareness training offers comprehensive programs that educate and empower your workforce to identify, prevent, and mitigate potential cybersecurity risks

Email Defence Services

Comprehensive Email Defence services to keep your inbox and sensitive information safe

Extended IT Support

We understand that the traditional working hours of 9 to 5, Monday to Friday, may not fit the needs of every business

IT INFRASTRUCTURE SERVICES

A well-designed IT infrastructure is critical for keeping business operations efficient and processes uninterrupted. It runs business apps and empowers users to perform tasks to the best of their abilities. Today, many SMEs invest in managed IT infrastructure services to seamlessly scale and gain experienced IT experts immediately.

AZURE SERVICES

According to Statista, as of the end of 2021, Microsoft Azure offers over 200 cloud services and products widely used by organisations of all sizes, including governmental, financial, healthcare, web development and more. Some more popular services are Azure AI, big data analytics, Azure IoT hub, Machine Learning, DevOps tools and others.

Digital Transformation Consulting

Digital transformation is an inevitable part of every business evolution as it’s the path towards digital innovation, operational efficiency and exceptional customer experience. More and more companies seek digital transformation consultancy from experienced professionals to gain a competitive advantage and accelerate the process.

AWS Support

Are you an AWS user? Does your business rely on an AWS cloud environment? Do you lack IT resources, or maybe your in-house IT team is overwhelmed with projects and tasks? Network Fish offers professional AWS support as a part of our IT support services. We provide tailored solutions and bring expertise to small and medium-sized businesses for an affordable price.

Wifi installation

Flexible office spaces, coworking environments, and multi-tenanted buildings are an intelligent way for small and medium-sized companies to remain flexible towards dynamic workloads, team member counts, and scalable growth.

Cyber Security and IT Security Services

According to the UK Cyber Security Breaches Survey of 2022, around 39% of surveyed UK businesses report an identified cyber attack in the 12 months.

Remote IT Support Services

Do you own or manage a small or medium-sized business? If the answer is yes, you probably wonder where to begin with your business’ tech support needs.

DNS Security

DNS security is an essential part of any cyber security plan developed to protect employees and businesses whose jobs involve constant web browsing. Network Fish offers a complete security solution with many features and advanced technology.

Antivirus security

With the increasing number of remote work opportunities and personal or business laptops, businesses and organizations of all sizes are turning to paid or free antivirus software.

Microsoft Teams Call

Enterprise developer company Microsoft launched their Teams app back in 2016, offering numerous opportunities for businesses and organizations to connect with their employees and ease their collaboration process.

Encryption service

Encryption is used to make data transferred over a network readable only by authorized people who have access to the decryption key.

Microsoft 365 Security

With the increase of laptop-based job positions and remote career opportunities globally in recent years, many companies and employees started turning to SaaS and cloud-based solutions such as Microsoft 365.

VoIP app/VoIP software

VoIP (Voice-over-Internet-Protocol) software combines all features of a traditional landline telephone with improved software functionality

VoIP Handset

Businesses of all sizes incorporate VoIP software and handsets to gain more flexibility, increase the security of their operations, reduce phone-related expenses and allow their employees to stay connected from anywhere in the world.

Server Backups

Backup servers are secondary on-premises or remote servers used for app, data, files and database backup facilitation. They make retrieval of backed-up information possible both locally and remotely.

Microsoft 365 Disaster Recovery

Microsoft Online Services employ a Database Availability Group (DAG) technology to ensure Exchange Online Mailbox data protection and Office disaster recovery. You can also benefit from data loss prevention and eDiscovery for data restoration capability if you have premium plans.

SharePoint Online Backup

First is the Microsoft built-in standard recovery capability. Microsoft provides a backup and recovery option for all their plans. It keeps up to 50 000 last versions of specific SharePoint data types that you can restore within 90 days from the deletion moment.

Backup Microsoft Teams Data

Microsoft Teams is the teamwork collaboration hub of Microsoft 365 plans. It includes data from calendars, chats, meetings, messages, and other 365 apps. That is why employing a proper Microsoft Teams backup solution is essential for your business.

Microsoft 365 Backup

Microsoft 365 is a fantastic scalable solution for small, medium and large organisations. It is the preferred management system by thousands of businesses. It allows users to work and collaborate from anywhere and any time via desktop, mobile and web apps.
With such a diverse way of accessing user data and editing sensitive business information, comes the question of security risks and potential loss of data. Network Fish is an IT solution provider offering a full Office backup for you.

BACKUP EXCHANGE

Microsoft Exchange is an email server provided by Microsoft and runs on Windows server operating systems. It works with webmails and synchronises emails, contacts, calendars, and more across other devices.
You can imagine how a proper backup of your Microsoft Exchange servers is essential if you want to restore your Exchange server database, messages, settings and files. Network Fish offers full system recovery, including an Exchange backup as part of our disaster recovery plan.

SharePoint Support and Management

These numbers are not surprising since SharePoint is one of the more complex Microsoft softwares so far. It represents a compilation of high-tech programs combined to provide the perfect environment for the enterprise and business.

Using Microsoft Sharepoint, you can save and store information, organise and quickly find important files, manage your work process, resources, productivity and much more.

Office 365

To put it simply, Office 365 brings the best tools to perform in a modern workplace. It is the product of Microsoft accepting that a lot of the users of its traditional Office offerings are no longer tied to a desktop, they are mobile, and those things shouldn’t stop them from being productive.

Microsoft also embraced the fact that their users needed better tools for collaboration as well as better and persistent access to their important documents. Office 365 also supports Microsoft’s vision of cloud computing, specifically that of running a company’s groupware suite of apps.

With Exchange Online, SharePoint Online and Microsoft Teams, users get all the benefits of accessing their email, calendar, company resources, and communication tools without the need of an extensive infrastructure or a big IT department.

Telephony

Affordable Business VoIP solution – We offer customers a simple, flexible and affordable solution that dramatically cuts telephony costs and management headaches. With our service you are guaranteed to increase productivity, reduce business travel and telco costs, streamline operations
and improve customer service.

Unified Communications Solution Made Easy - Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, and email, users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people. No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.

Cyber Security

We offer a full suite of end to end managed cyber security protection to defend your business from current and emerging threats.

Backup

Imagine walking in to work on Monday and all company data is inaccessible… for a week, or forever. Today, this is a real risk for many businesses.

Three copies, on two different mediums and one copy off site. Are you following this basic rule? Because backup is the only tool to save your business from disaster.

Every day, more and more legacy backup customers switch to our backup service. Why? Because technologies designed for the client-server era cannot deliver 24x7x365 availability with the ability to restore any IT service running in the hybrid cloud within seconds and minutes that today’s
businesses demand.

Quite simply if you run virtualisation, desktops or Office 365 in your business, you probably want to protect it in the best possible way. Our backup and recovery service with impressive features such as instant recovery and file level restores helps modern day businesses entrust their data backups with us.

Office 365 backup – Microsoft is not responsible for any of your data in the cloud, other than provide you with access availability. Protection and backup is the responsibility of the Office 365 customer and your emails and files must be backed up to a non-Microsoft solution to protect against internal and external risks.
Workstation backup – There are many scenarios where important files are stored only on a users’ machine. A low-cost desktop backup solution to the cloud is an excellent protective measure.
Server backup – Let us fully manage your disaster recovery procedure by setting up, monitoring, regularly testing and optionally storing your valuable company digital property.

IT Support for BUSINESS

Affordable IT Support for SME’s is what our managed IT support for businesses offers. You can guarantee you’re covered by a reliable and highly experienced team who will act as your company’s own external IT department. Outsourcing your IT to our managed service means swift responses round the clock, a proactive approach to monitoring and strategic thinking when it comes to what’s best for your business.

By outsourcing your IT services to us, you can streamline your company’s IT processes and infrastructure, as well as saving time and money. Network Fish provides a comprehensive support service that monitors your systems 24/7 and we take the time to understand your needs.

Are you an International or Worldwide company who has an UK subsidiary? If so, we can help with our Smart Hands service, it’s rarely cost effective to send your own staff to the UK when work needs to be completed. That’s why Smart Hands is so valuable and important to SME’s.

If you need on-site technical assistance, Smart Hand engineers provide assistance with deployment, installations, troubleshooting and testing.

Flexible Working Spaces

We implement Internet Access, Network Management, platform integrations and other IT Solutions for co-working office environments.

Hosted Services

In summary, it's a cost effective, secure and scalable way of running your IT systems that negates the need for traditional servers and local resources.

Instead of running local server applications and the associated costs, we provide the datacentre services that lets you operate your business IT across the internet. The advantages? Dead simple: Flexibility, Economies of scale, Lower costs and Higher productivity.

There are two more reasons why hosted services is a must for businesses of all sizes - reliability and security. We will take care of not just your service, but all your information too.

We’ll replicate your data securely across data centres and still give you one-to-one support.

Wherever your teams are, they can be sure of getting data to their desktops, day in, day out and a helping hand, whenever they need it.

Projects

To adapt and grow you need to invest in your IT infrastructure and the best way to do that is by carrying out well-defined IT Projects.

Those projects come with some risk, but the best way to reduce your risk is to partner with an organisation that has a team of proven, highly accredited and experienced engineers who will ensure that your project is delivered on time, to specification and on budget. This will help ensure
that you enjoy a quick and positive return on your investment.

Our team of experienced engineers and project managers will work closely with you to take you through your entire outsourced IT project life cycle, from understanding your needs and scope, to successful delivery and review.

Infrastructure Services

IT Infrastructure is the backbone of any business. It is imperative that the IT infrastructure is carefully planned, deployed and maintained for the business to function efficiently.

We bring a wide range of robust, reliable and cost-effective IT infrastructure services to serve your needs:

Consultancy services in areas such as enterprise architecture definition, hardware and software landscaping and integration of business software
Enterprise networking services that include:
- Optimization of networking solutions for network setup
- Design, installation and maintenance of LANs and WANs
- Setting up and maintenance of secure VPN and remote access solutions
- Internet services such as connectivity
- Firewall
- Wireless